By Jeff Horwitz and Ken Sweet
Associated Press • Friday June 26, 2015 12:43 AM
WASHINGTON — The Consumer Financial Protection Bureau released thousands of complaints on Thursday from disgruntled customers of banks, credit-card companies and other providers of financial services.
The bureau posted a database of the grievances on its website over vehement protests from the financial industry. The database contains 7,700 complaints filed online by people who agreed to air their complaints publicly.
The CFPB offers a disclaimer that it does not investigate the substance of the complaints before posting them. Some postings come with spelling errors, some with gratuitous capitalization of words. The bureau hopes the compilation of the grievances will point both it and the general public to the personal financial trouble spots of the day.
The targets of the complaints vary widely, and include small debt-collection companies as well as Wall Street giants. Among the complaints: U.S. Bank supposedly gave a Wisconsin parent’s young son a credit card with a $4,500 limit that he didn’t request, and a California couple reported finally catching up on mortgage payments to M&T Bank, only to be told they were still a month in arrears.
Read more here: The Columbus Dispatch
Views: 32